The project “Living with Urticaria: a story for cares quality” was conducted by the Health and Well-Being Area of ISTUD Foundation, to understand the needs of people who live everyday with chronic urticaria and to improve quality of offered care services. From June to November 2014 have been collected more than 150 stories of people who live with this difficult disease. The results will be presented during the SIDEMAST Conference, that will take place in Milan, from 22th to 24th April 2015. Moreover, the project has been chosen to be presented on 9th June 2015 at the EAACI European Conference in Barcelona.